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| Titre : | Working with Microsoft Dynamics CRM 2011 | | Type de document : | texte imprimé | | Auteurs : | Mike Snyder, Auteur ; Jim Steger, Auteur ; Kristie Reid, Auteur | | Editeur : | New york ; Paris [USA; France] : Microsoft Press | | Année de publication : | 2011 | | Importance : | 1 vol. (587p.) | | Présentation : | ill., couv. ill. | | Format : | 24 cm. | | ISBN/ISSN/EAN : | 978-0-7356-4812-8 | | Note générale : | CRM = Customer relationship management
| | Langues : | Anglais | | Catégories : | GESTION:658 Administration et gestion des entreprises
| | Mots-clés : | Customer relationship management | | Résumé : | Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.
Discover how to:
Set up and configure your system
Plan and configure security settings and information access
Easily customize form attributes, views, and relationships
Create and deploy custom reports
Use xRM to quickly create and efficiently manage line-of-business applications
Automate business workflows
Extend Microsoft Dynamics CRM with scripts and assemblies
|
Working with Microsoft Dynamics CRM 2011 [texte imprimé] / Mike Snyder, Auteur ; Jim Steger, Auteur ; Kristie Reid, Auteur . - New york ; Paris (USA; France) : Microsoft Press, 2011 . - 1 vol. (587p.) : ill., couv. ill. ; 24 cm. ISBN : 978-0-7356-4812-8 CRM = Customer relationship management
Langues : Anglais | Catégories : | GESTION:658 Administration et gestion des entreprises
| | Mots-clés : | Customer relationship management | | Résumé : | Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.
Discover how to:
Set up and configure your system
Plan and configure security settings and information access
Easily customize form attributes, views, and relationships
Create and deploy custom reports
Use xRM to quickly create and efficiently manage line-of-business applications
Automate business workflows
Extend Microsoft Dynamics CRM with scripts and assemblies
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| 658.1637-3 | 658.1637-3 | Livre externe | BIBLIOTHEQUE D'ANNEXE D'AFLOU | Sciences économiques (afl) | Disponible |
